Frequently Asked Questions
Q1. How does the Elimileak System
work?
Q2. How easy is it to fit an Elimileak System?
Q3. Can any one have an Elimileak fitted?
Q4. How much does the Elimileak System Cost?
Q5. What is the payback period of the system?
Q6. Does the Elimileak System need any ongoing maintenance?
Q1. How does the Elimileak
System work?
The Elimileak System collects throughput data
from your water meter using a sensor which is connected to the
meter itself. The system constantly monitors this data using a
patented process in order to look for the continuous flow patterns
associated with water leaks and water wastage. When a potential
leak or wastage situation has been detected the system alarm will
be triggered allowing remedial action to be taken. As the data
used by the Elimileak system is collected from the water meter
itself, any meter reading or consumption data displayed by the
system will reflect usage that will be used by the water company
for billing purposes.
Q2. How easy is it to fit an
Elimileak System?
All Elimileak systems are fitted by fully trained
staff following set installation procedures. The work is carried
out with minimal disruption to the customer and there is no need
to turn off the water supply. The standard Elimileak Radio-Link
System should take approximately 3 to 4 hours to install but more
complex sites will take longer.
Q3. Can anyone have an Elimileak
fitted?
If you are a metered customer then the answer
is yes, provided your water meter is fitted with a “pulse output”.
Most modern water meters are pulsing meters and in the unlikely
event that your meter is not provided with this facility then
we can arrange to have your water company upgrade the meter.
Q4. How much does the Elimileak
System Cost?
The price of each system installation depends
upon the individual site conditions and equipment requirements.
But as a guide, the standard Elimileak Radio-Link System (fully
installed) retails at well under £1,000. This cost is often recovered
within 12 months of installation (see below).
Q5. What is the payback period
of the system?
Again this is dependent upon the customers individual
circumstances. In cases where a leak is discovered shortly after
installation the payback period can effectively be less than 24hrs.
Experience has shown that in 40% of cases a major leak is identified
within 12 months of initial installation, more than recovering
the cost of the system. Even in circumstances where the customer
pipe network does not leak, the cost of the system can be more
than recovered over time through improved water consumption management.
Q6. Does the Elimileak System
need any ongoing maintenance?
nce installed, the only scheduled maintenance
required by your Elimileak system is a battery change in the system
transmitter unit. Under normal conditions this will usually be
necessary approximately 3 years after initial installation but
in some circumstances may be sooner if the “low battery” warning
light appears before the three year period expires. It is possible
for the user to change the transmitter batteries but we recommend
that you arrange a service visit by your Elimileak installer in
order to ensure that your system set-up is checked following the
battery replacement.
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